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Now part of Dalet, the Ooyala Flex Media Platform and complementary offerings, are constantly being refreshed with new features and a fully revamped user interface.  

We continuously strive to bring our clients the best experience, and with that in mind, we have fully refreshed the Ooyala Flex Media Platform Knowledge Base, aligned to our new product design. Ta-daah! Check out those slick icons.

Increased collaboration, quality and regularity

Learning from product development CICD best practises, we have brought this pipeline into how we document the Ooyala Flex Media Platform. This means increased collaboration, quality and regularity to which we update our documentation.

We have taken a fresh look at the information architecture and the way users access content, by looking at 3 key personas: developers, administrators and end users. To achieve this, we have created independent guides for configuring the platform, developing with the API/SDK, and using each application. Within these guides, a user can search, navigate, and identify the category their question fits into, speeding the route to the information required. Each section starts with a menu that targets hot topics and recent updates that highlights what functionality we, and you, get excited about. For any other feature, the release notes are all accessible.

Better navigation, faster results

Delving into the guide, the reader will find that every article has its own helpful table of contents with anchored section titles. The “copy link” icon facilitates quick and easy sharing of content.

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So take a look at our new Knowledge Base, also available from the Ooyala Flex Media Platform landing page on dalet.com. We’ve received lots of positive feedback from our users, so please do get in touch with any suggestions for improvement.

Happy reading 🙂

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